topic: [[Listening]] created: 2023-03-17 *Stating the thing that has been unsaid but hangs in the room clears the air for the real conversation to occur.* This reminds me that [[emotion and cognition interact to effect learning and memory and decisions]], by helping to declare that emotion is at play by naming the emotion, you can allow people to be understood, stop needing to feel unheard, and move the conversation forward. It's kind of like [[switch tracking]], how having two simultaneous issues on the table makes both harder to solve. When a second issue (in this case emotion) comes up, naming it, acknowledging it as important and separate, giving options to talk about it, and addressing it if needed are keys to resolving the problem you sought out to fix. If you can name the emotional component, have the person be understood by getting to [[That's exactly right]] when it comes to emotion, you can free up their and your cognitive abilities to tackle the problem at hand. ![[Name it to tame it.jpg]] (Kolbe et al., 2020) ##### What would the opposite argument be? This may be a cultural norm in my opinion, some cultures may not be comfortable or improved with the naming of emotional triggers. tags: #note/statement ##### Sources: Firestone, L. (2022, February 1). _Name It to Tame It: The Emotions Underlying Your Triggers | Psychology Today_. [https://www.psychologytoday.com/intl/blog/compassion-matters/202202/name-it-tame-it-the-emotions-underlying-your-triggers](https://www.psychologytoday.com/intl/blog/compassion-matters/202202/name-it-tame-it-the-emotions-underlying-your-triggers) Accessed 2023, March 17 Kolbe, M., Eppich, W., Rudolph, J., Meguerdichian, M., Catena, H., Cripps, A., Grant, V., & Cheng, A. (2020). Managing psychological safety in debriefings: A dynamic balancing act. _BMJ Simulation and Technology Enhanced Learning_, _6_(3), 164–171. [https://doi.org/10.1136/bmjstel-2019-000470](https://doi.org/10.1136/bmjstel-2019-000470)