[[Leading]] tags:: #note/idea | #on/leadership | #on/emotion Lon Setnik dates:: 2022-08-14 *You get the hands for your salary, the hearts are volunteers.* This reminds me of [[Employalty]], focusing on harnessing the energy of the people, not just compliance. It's kind of like [[Psychic Flourishing]] being the goal of someone in leadership. If we think of the different types of leaders, and we can [[Lead like a conductor]], we can This is a saying from the 7 Habits: ![[The 7 Habits of Highly Effective People.png]] It matters because if you want your [[Teaming by Amy Edmondson]] to be successful, focus on the heart, not the hand. ### What would the opposite argument be? Command-control, people don't want to give their all, if you push too hard you will get [[reactance]]. ## Sources: “always treat your employees exactly as you want them to treat your best customers. You can buy a person’s hand, but you can’t buy his heart. His heart is where his enthusiasm, his loyalty is. You can buy his back, but you can’t buy his brain. That’s where his creativity is, his ingenuity, his resourcefulness. PC work is treating employees as volunteers just as you treat customers as volunteers, because that’s what they are. They volunteer the best part—their hearts and minds.” Excerpt From [[🐓 Idea Farm/Deadfall/For myself only/Readwise/Books/The 7 Habits of Highly Effective People]] Stephen R. Covey https://books.apple.com/us/book/the-7-habits-of-highly-effective-people/id1476284015 This material may be protected by copyright.