# 2882

## Metadata
- Author: [[skybrary.aero]]
- Full Title: 2882
- Category: #articles
- URL: https://www.skybrary.aero/sites/default/files/bookshelf/2882.pdf
## Highlights
- success and failure are equivalent in the sense that they come from the same source – everyday work, and performance variability in particular (Principle 10. Equivalence). We must therefore focus our attention on work-as-done and the system-as-found. ([View Highlight](https://read.readwise.io/read/01hh12dbgw14etgteyrz0gza8f))